Update Your Contact Information
CEFCU is committed to providing our member/owners with the highest level of service and security, too.
In keeping with this objective, CEFCU has enhanced its change of information procedures as a means to prevent unauthorized changes to your mailing address, email and telephone number(s). This enhanced measure is also important as it ensures accurate delivery of notices.
How to Update Your Contact Information?
There are two ways you can update your contact information:
If you are a current eBranch user, log in and update your information by clicking on "User Options" then selecting the appropriate option.
If you are not a current eBranch user, sign up as a First-Time User today to enjoy the many benefits of online access including eStatements, external account transfers and account changes.
Please note, we cannot accept address, email or telephone changes by telephone or unsecure emails. And, if your contact information is currently a Caltech/JPL mailstop, your information must be updated in writing.
Is Your Contact Information Current?
It is important to keep your contact information current.
We may need to contact you if:
- We have a question regarding activity on your account
- Your account has become inactive and subject to escheat
- We receive returned mail and your account will be assessed a monthly fee
Please help us serve and protect you better and update your information today!