eBranch Status Center
All systems are up and running.
If you are experiencing an issue, please contact our Electronic Services Department at (800) 592-3328, option 3. Staff is available Monday through Friday from 8:00 a.m. – 4:45 p.m. PT.
After normal business hours, please notify us by email. Please include details on the specific issue you are experiencing, along with the date and time of the occurrence. If possible, please provide a screen snapshot of the problem. A photo is very helpful to us in researching the problem.
Upcoming Scheduled Maintenance
Access to CEFCU Mastercard accounts through MyCardInfo will be unavailable from Saturday, December 5 at 8:00 p.m. PT to Sunday, December 6 at 4:00 a.m. PT.
We apologize for any inconvenience this may cause.