Frequently Asked Questions on Tax Statements

Below are answers to the most frequently asked questions regarding tax statements.

If your question is not answered here, please contact us for assistance.


What tax statements are issued?
CEFCU issues Form 1099-INT for Interest Income (as required) and Form 1098 for Mortgage Interest.

Who receives a 1099-INT tax form?
The 1099-INT form will be generated if your combined dividend earning in 2020 is more than $10.00.

Who will receive a 1098 tax form?
The 1098 form will be generated for all accounts with a real estate loan on which interest was paid during the year, such as a mortgage or home equity line of credit.

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What is a Tax eStatement?
A Tax eStatement is an electronic version of the 1099-INT or 1098 tax forms. The electronic version provides you with the same information as the paper version. Tax eStatements are available to access securely via eBranch and our mobile app. A PDF is available to view or download.

Do I have to wait for my tax statements to file my taxes?
The information used for earned interest on 1099-INT forms will also show on the December 2020 monthly statement.

However, if you will receive a 1098, please wait until you receive the actual tax form. If you have specific questions regarding your 1098 form, please contact our Real Estate Loan Center.

When and how will I receive my tax statement?
Printed tax forms will be mailed out to the address on your account by January 31, 2021.

If you've elected to receive eStatements for monthly account statements, you will also receive a Tax eStatement (an electronic version of the tax form). An email notification will be sent when your Tax eStatement is available online.

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I have multiple accounts. How can I find my 1099-INT Tax eStatement?
If you have multiple accounts under the same primary tax payer identification number (i.e. Social Security number), you can access your Tax eStatement via eBranch by logging into your most recently opened CEFCU account or highest account number assigned to that taxpayer identification number. The account must also have elected to receive eStatements by December 31, 2020.

Once logged into eBranch, select the Online Services tab, then choose "eStatements" from the drop-down menu. If you log in through our mobile app, use the menu icon and choose eStatements. Tax eStatements are listed under monthly statements. A PDF is available to view or download.

How can I find my 1098 Tax eStatement?
The 1098 is available via eBranch by logging into the account where your real estate loan resides.

How long will CEFCU archive my Tax eStatements?
Tax eStatements are available for 36 months.

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What information do I need to get my tax refund deposited directly?
Simply follow the instructions provided by the IRS on the direct deposit line of your tax form. You will need to provide the Credit Union Routing Number and your savings account number.

  • Credit Union Routing/Transit Number: 322280692
  • Your Credit Union Account Number
  • Your deposit is going into SAVINGS

For your convenience, our Direct Deposit Information form can provide these details in an easy-to-read form.

Where can I find the routing number for Caltech Employees Federal Credit Union?
The routing number is: 322280692. Our routing number is conveniently located at the bottom of each page of our website.

I don't know my savings account number. How can I find the number?
You can find your CEFCU savings account number on your account documents provided at the time you opened your account.

If you need help validating your account number, please contact us. For your protection, we will ask a series of verification questions to confirm your identification over the phone. Or, please bring your current identification when you visit our office locations.

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How can I check if my tax refund has been deposited to my CEFCU savings account?
Log into your account via eBranch or our mobile app to view the activity on your account.

How long will it take to receive the direct deposit of my tax refund?
CEFCU will make your tax refund direct deposit available on the same business day we receive the direct deposit from the IRS. Your tax refund will arrive much faster than a paper check.

You can track your refund using the IRS's Where's My Refund? tool.

If you were expecting a direct deposit of your refund and have not received it, or there was an error in the direct deposit amount, contact the Internal Revenue Service (IRS) directly.

What should I do if I receive an email from the IRS?
The Internal Revenue Service (IRS) will never contact you by email to confirm personal information. You can report phishing (unsolicited scam emails) directly to the IRS. Remember that the IRS will always contact you by mail or phone for any problems with your tax filing or tax return.

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