< Home/Login
More in Services >

Enrollment for Existing eBranch Users Digital Banking Reimagined

CEFCU’s new faster, easier, and more secure digital banking platform is focused on providing you better tools to help manage your finances with greater convenience and control. You’ll see a fresh new look with features like account aggregation, member-to-member transfers, and enhanced security and fraud protection.

First-Time Login

The steps below will guide you through the your first-login on our new digital banking platform.

Existing eBranch Users

 

Browser: If logging in from a browser, visit our homepage and look for the login widget on the top-right.
Sample of Login

 

Mobile app: If logging from our mobile app, you’ll need to update to the latest version. The new mobile app icon looks like this:
New icon shown with white logo on teal background.

Step 1

Simply log in with your current eBranch credentials (User ID and Password). Then, select the Login button.

Step 2

From the Welcome page, select the Enroll now button.

Step 3

Read the Terms and Conditions.
Choose to consent, then select the Next button.

Step 4

Complete Identity verification with your inforformation.
Then, select the Next button.

Step 5

Complete your Account credentials.
Follow the User ID and password requirements:

  • Confirm your migrated User ID.
    Optional: You may choose to create a new User ID.
  • Create and enter a password.
    Confirm the password by entering it again in the Confirm Password field.

When your credentials have met requirements (all requirements items have a green checkmark), select the Enroll now button.

Step 6

Complete Verification.
Select your preference for a One-Time Passcode (OTP). You may choose to receive the passcode by text message, phone call, or email.

Enter the OTP and select the Next button.

Step 7

Success.
You’ve completed the activation process. The screen will show an overview of your account. Select the Next button to proceed.
 

Here to Help

For assistance with our new digital banking platform, call us at (800) 592-3328, option 3. Representatives are available Monday through Friday from 8:00 a.m. to 4:45 p.m. (Pacific). If you are unable to reach a representative, please email us. If you leave a voicemail, a member of our team will return your call within one business day.

Federally insured by NCUA.